4 Replies Latest reply on Dec 13, 2013 1:36 AM by LaurentSpielmann

    Very slow portal refresh (through 2 TOs) on FMS12

    LaurentSpielmann

      Summary

      Very slow portal refresh (through 2 TOs) on FMS12

      Product

      FileMaker Server

      Version

      12

      Operating system version

      Windows 7 pro

      Description of the issue

      Terribly slow refresh rate on a portal link through a joint T.O., with a few fields (8, of various kind), and using a global field to filter it.

      Where on v11 it's almost instant, on v12 it can take up to 7 secs.
      You can see the difference in this video : http://youtu.be/qnOMG_Qal3k
      (FMS11 hardware is not the same here, but it has also been tested on the FMS12 hardware, and it was the same)

      Steps to reproduce the problem

      See example file (download here : https://dl.dropbox.com/u/11429829/TEST_REFRESH_PORTAL.zip )

      On the first model, there's a direct link (with no joint TO), and everything runs fast and smooth.
      On the second one, the link goes through the joint TO.

      There's a v11 file for comparison (with only the "complex link")

      Expected result

      Same refresh rate as with direct link (instant, or about 0.5 sec)

      Actual result

      Up to 7 seconds refresh rate.

      Exact text of any error message(s) that appear

      none

      Configuration information

      Tested with FMPadv 12v3 client connected to FMS 12v3

      Compared with FMPadv 11v3 and FMS 11v3 on same hardware (client and server)

      Test server was : Intel Dual Core E5400 (2x 2.70 GHz), 2GB ram, Win7 pro 64.

      (Unfortunately, couldn't try this on our production server, as it isn't upgraded to v12 yet)

      Workaround

      none