AnsweredAssumed Answered

Very slow portal refresh (through 2 TOs) on FMS12

Question asked by LaurentSpielmann on Jan 19, 2013
Latest reply on Dec 13, 2013 by LaurentSpielmann

Summary

Very slow portal refresh (through 2 TOs) on FMS12

Product

FileMaker Server

Version

12

Operating system version

Windows 7 pro

Description of the issue

Terribly slow refresh rate on a portal link through a joint T.O., with a few fields (8, of various kind), and using a global field to filter it.

Where on v11 it's almost instant, on v12 it can take up to 7 secs.
You can see the difference in this video : http://youtu.be/qnOMG_Qal3k
(FMS11 hardware is not the same here, but it has also been tested on the FMS12 hardware, and it was the same)

Steps to reproduce the problem

See example file (download here : https://dl.dropbox.com/u/11429829/TEST_REFRESH_PORTAL.zip )

On the first model, there's a direct link (with no joint TO), and everything runs fast and smooth.
On the second one, the link goes through the joint TO.

There's a v11 file for comparison (with only the "complex link")

Expected result

Same refresh rate as with direct link (instant, or about 0.5 sec)

Actual result

Up to 7 seconds refresh rate.

Exact text of any error message(s) that appear

none

Configuration information

Tested with FMPadv 12v3 client connected to FMS 12v3

Compared with FMPadv 11v3 and FMS 11v3 on same hardware (client and server)

Test server was : Intel Dual Core E5400 (2x 2.70 GHz), 2GB ram, Win7 pro 64.

(Unfortunately, couldn't try this on our production server, as it isn't upgraded to v12 yet)

Workaround

none

Outcomes