1 Reply Latest reply on Jan 5, 2013 6:39 PM by james_quiggins

    We have purchased the Bento filemaker program and our mac computer crashed, we don't have the...

    RachaZeidan

      Summary

      We have purchased the Bento filemaker program and our mac computer crashed, we don't have the product key, how can we get it back? thanks, Racha

      Product

      FileMaker Pro

      Version

      Bento

      Operating system version

      Mac OS leopard

      Description of the issue

      We bought the software Bento online back in 2009, and our computer crashed last month and we want to recover the Bento program. thanks.

        • 1. Re: We have purchased the Bento filemaker program and our mac computer crashed, we don't have the...
          james_quiggins

                

               Hello Racha Zeidan,                               

               Thank you for posting.

                

               If you purchased Bento from us we certainly will be able to retrieve your lost product key. If you did not purchase the product from us but registered it upon installation we will also be able to retrieve your product key.

                

               Because of the need to verify your personal information I suggest you call our customer support line. You will not be charged for this issue.

               Customer Support: 1-800-325-2747, Monday - Friday, 7 a.m. to 5 p.m. U.S. Pacific Time (U.S. holidays excluded).

                

               If you are unable to call please let me know and we will find an alternate way to exchange order details.

                

               TSwildcat,                                                                                                                                                          

               FileMaker Inc.