1 Reply Latest reply on Feb 29, 2012 3:45 PM by user15307

    Web Interface not working properly all the time on our macs

    KipBradford

      Summary

      Web Interface not working properly all the time on our macs

      Product

      FileMaker Pro

      Version

      11

      Operating system version

      xp

      Description of the issue

      I have filmaker 11 we have 3 users on Mac and the rest on PC. The instant web works just fine on the pc's but the macs sometimes won't accept the data changes, and on one form I have a button that populates all the TV shows by specific program name. On the pc's this botton works just fine, on the macs it does not, however I have 12 other buttons that work on the pc's and the mac's just fine. All the other buttons do the same function as the one that doesn't work on the mac, it populates specific TV programs by specific program name.

        • 1. Re: Web Interface not working properly all the time on our macs
          user15307

          Kip Bradford,

          Thank you for posting.  My apologies for the late reply.

          I'd like to get additional information to help identify what is happening here.

          1. Are all the Macs on the same OS X version?  What is that?

          2. What browsers are they using and what versions are each of those browsers?

          3. Are the three Macs in the same location? Are all the clients on the same local network, or are there some remote clients as well?

          4. What does the client see when the data changes aren't accepted?  How often does this happen?  What is the client attempting to do when this occurs?

          5. Do all the Instant Web Publishing clients have the same privileges?  Are they all using the same layout(s)?

          6. Have you been able to test this solution using FileMaker Network Sharing? Does the button behave in the same way?

          7. What, exactly, does the button do? Did it ever work on a Mac?

          I know it has been several weeks since you posted, so if you have resolved this issue, please post the resolution here so that others may benefit.

           

          TSTuatara

          FileMaker, Inc.