Thank you for your post.
Which version of FileMaker Server Advanced 11 are you using? If you aren't using the latest update (11.0v3), then please download it through Knowledge Base Article #9283:
The Article also mentions that the Web Publishing Engine could be unresponsive when using Instant Web Publishing.
If you are already running FileMaker Server Advanced 11.0v3, and manually starting Web Publishing Engine does not fix the issue (assuming this is also on the same machine), then you may have to restart FileMaker Server. You should not have to reinstall.
Yeah, I already ran the update..
OS: Windows 2008 Enterprise SP2
FileMaker: FileMaker Server 11 Advanced (18.104.22.1689)
I think the fact that I tried to run a repair on the software leads me to believe that a clean removal and reinstall is the only alternative..
I agree with your advice. If you ran a repair, then the operating system may have also been compromised. Move your database files outside of the FileMaker Server folder, and then perform a "clean" removal and reinstallation of FileMaker Server.
I will close and move the database files outside of the Filemaker server folder first..
So when I remove, can I rename the C:\Program Files\FileMaker\FileMaker Server directory so it installs in a new directory if needed?
Also, can I download the trial version of FileMaker Server Advance 11 and install that since I don't have a media cd? Then I can plug in our serial key..
Are there any more steps to this process?
thanks for your help!!