AnsweredAssumed Answered

Web Publishing Engine (IWP) not working after error on fmswpc.exe

Question asked by AlbertoAntonini on Aug 4, 2010
Latest reply on Aug 31, 2010 by TSGal

Summary

Web Publishing Engine (IWP) not working after error on fmswpc.exe

Product

FileMaker Server

Version

11.0.1.99

Operating system version

Windows Server 2008 R2

Description of the issue

FM Server and IWP worked perfectly for 4 months.

Since a couple of weeks we have been experiencing continuous and random crashes of web publishing engine (in our configuration only IWP is active, PHP,XML and XSLT are turned off).

In FM Server Admin Console, Web Publishing Engine box and Server Status Information string becomes red.

We have no plu-ins installed and we removed any commmand/script not compatible with Web Publishing that could cause the problem, but had no positive results.

Steps to reproduce the problem

Problem comes randomly, we were not able to reproduce it intentionally.

We observed that after a reboot of the virtual mavhine the proble takes longer time to occur. After the first time the frequency is higher.

Exact text of any error message(s) that appear

Windows Event on 8/3/2010 5:03:31 PM:

Faulting application name: fmswpc.exe, version: 11.0.1.86, time stamp: 0x4b60eb28
Faulting module name: MSVCR90.dll, version: 9.0.30729.1, time stamp: 0x488ef6c5
Exception code: 0xc0000417
Fault offset: 0x0006c955
Faulting process id: 0x8f4
Faulting application start time: 0x01cb2f29508f546a
Faulting application path: C:\Program Files (x86)\FileMaker\FileMaker Server\Web Publishing\publishing-engine\wpc\fmswpc.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada\MSVCR90.dll
Report Id: 474497d8-9f10-11df-9907-000c296bafe6

Filemaker Error Log since 8/2/2010:

2010-08-04 08:11:29     Publishing Engine Access     Error     127.0.0.1:58650 - - "/fmi/conf/config.wpc" 401 0

2010-08-02 11:26:18     Publishing Engine     Error     FM Web Publishing - - wpc1 Error: 400

2010-08-02 11:26:18     Web Publishing Core     Error     10.0.1.30:0 - - "/fmi/iwp/cgi?-index=116&-recid=10910&-relatedrecid=10910&-buttonscript=" 400 10374

2010-08-02 08:34:43     Publishing Engine     Error     FM Web Publishing - - wpc1 FileMaker Error: 101

Configuration information

The Windows 2008 R2 server is a clean virtual machine that hosts only filemaker service. IIS is on the same machine.

No updates were made when the problem started.

We host 6 files. 10 clients.

Workaround

None, I have to manually restart web publishing.

Outcomes