7 Replies Latest reply on Aug 30, 2013 1:08 PM by TSGal

    Web Viewer on FileMaker Go will not load https

    ZoXo

      Summary

      Web Viewer on FileMaker Go will not load https

      Product

      FileMaker Go

      Version

      12

      Operating system version

      iOS 6.1.3

      Description of the issue

      when attempting to load an https website the certificate is not accepted.  Accepting via the safari app on the iPad works and the URL loads, but the FileMaker web view will not load and does not give the option to accept the cert.

      Steps to reproduce the problem

      Create web view object on layout, attempt to load https site

      Expected result

      load site ( in this case, return xml result of URL query )

      Actual result

      The certificate for this site is invalid...etc.

      Workaround

      none

        • 1. Re: Web Viewer on FileMaker Go will not load https
          TSGal

               ZoXo:

               Thank you for your post.

               The Web Viewer is not a browser.  Still, as long as another window isn't imposed on the web site, the web page should load.  For example, in FileMaker Pro, I created a Web Viewer with the Web Address:

               https://www.paypal.com

               This appears in FileMaker Pro, and also appears in FileMaker Go.

               Let me know what web address you are using so I can try it here.

               TSGal
               FileMaker, Inc.

          • 2. Re: Web Viewer on FileMaker Go will not load https
            ZoXo

                 Here is the situation in a nutshell:

                 Since FileMaker via iOS doesn't actually allow the import script step, even though it doesn't grey it out, it does not work, so

                 in order to call an https URL that runs PHP to query an API and return an XML result, I am trying to use the FileMaker web viewer.

                 Since we are passing credit card info, we need it to be HTTPS.  Normally via a FileMaker app, this import script step will allow the

                 transfer of XML via the URL call, and in iOS it will work with HTTP.  On a browser, it will not work until the certificate is accepted,

                 but in the web viewer there is no option to accept the certificate.  Running the same URL through the iOS Safari app returns

                 a successful result after the certificate is accepted.  The web viewer consistently refuses to load the URL despite the certificate

                 being registered, etc. ( whatever certs need to be valid, it's all been done ).  I'm not wanting to come to the realization that this

                 one piece is going to stall a 9 month project into not being deliverable.

            • 3. Re: Web Viewer on FileMaker Go will not load https
              TSGal

                   ZoXo:

                   FileMaker Go does allow the Import script step, as it will import data from another FileMaker Pro file.

                   Again, the Web Viewer is not a browser as it makes calls to the OS WebKit.  Instead of using the Web Viewer, try using "Open URL" step and specifying the URL.  When it loads the web page information, there is an option in the upper right corner to "Open in Safari".

                   TSGal
                   FileMaker, Inc.

              • 4. Re: Web Viewer on FileMaker Go will not load https
                ZoXo

                     I don't think you understand, as I cannot use the data loaded into Safari.  I am trying to replace an import script step that calls a URL to get an

                     XML response.  Works great on the app, but in iOS I can't do that.  If I open a URL in Safari, there would be no way for me to get the result from the

                     browser back into FileMaker.  Using HTTP I can do that by getting the web viewer contents and parsing the data, but with HTTPS it is

                     not loading the resulting XML due to what is says is an invalid certificate.

                • 5. Re: Web Viewer on FileMaker Go will not load https
                  Benjamin Fehr

                       ZoXo

                       There's a known issue about WV stopping rendering on iOS after 2 seconds anyway. Could your issue be related with this fact (not completely loading website at all)?

                       I'm sorry I don't find that thread since this forum's structure and performance still sucks despite all the promises FMI gave more than 1 Year ago.

                  • 6. Re: Web Viewer on FileMaker Go will not load https
                    ZoXo

                         No, the web viewer returns the error that the certificate is not valid and something about someone trying to copy the website and

                         that it would not be safe.  ( Sorry, I don't remember the exact wording of the message ).  So my assumption is that it is attempting to load

                         the XML result, but the certificate acceptance stops the process.  As I said, if I attempt the same process via HTTP, the XML loads into

                         the web viewer and I am able to use the GetLayoutObjectAttribute() function to access the XML data and parse it into the fields.

                    • 7. Re: Web Viewer on FileMaker Go will not load https
                      TSGal

                           ZoXo:

                           Thanks for the clarification.  In order to reproduce this, I'll need the URL being used so I can have Development and Testing narrow down the issue.  If you don't want to post publicly, then send me a private message (click my name followed by Send me a message) with the URL.

                           TSGal
                           FileMaker, Inc.