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WebDirect (web browser only) report layout scrolling issue

Question asked by on Feb 16, 2015
Latest reply on May 9, 2017 by TSGal


WebDirect (web browser only) report layout scrolling issue


FileMaker Pro



Operating system version

OS X 10.10.2 - Safari 8.0.3, 7.0.4, & Chrome 40.0.2214.111

Description of the issue

The issues happens in a WebDirect browser (on a third-party hosted site), in a report layout (list view), and when scrolling is necessary in the sub-summary section. The layout has a header, sub-summaries, a trailing grand summary, and a footer. There are 3 types of sub-summary, recipient, year, and product type. Each recipient can have multiple years, and each year can have multiple product types. When there are more than 3 sub-summary sections and a scroll bar is necessary, if you click any sub-summary past the third one, the page refreshes but without the top three sub-summary sections and without the trailing grand summary. Also, for longer lists, the scrolling becomes glitchy - delayed, skipping around, and it occasionally shows the entry numbers in the scrolling sequence.

Please see the screen shot below for a visual. The indentation is done by object boxes and placing boxes over the sub-summaries have no effect on this issue.

Steps to reproduce the problem

I assume you would need to create a similar setup. You can pm me and I will give you a link to a test account that you can see.

Expected result

Nothing should happen.

Actual result

Scrolling issues and missing sections of sub-summary and the trailing grand summary.

Exact text of any error message(s) that appear


Configuration information

I am also having issues with a sort script that should show the full list when coming into the layout, but it shows a limited number of sub-summaries. When I perform the same sort script once in the layout, it functions as it should other than the issues listed above.