AnsweredAssumed Answered

Webdirect does not read certificate properly

Question asked by Yadin on Jun 9, 2015
Latest reply on Oct 9, 2018 by BrianKeller


Webdirect does not read certificate properly


FileMaker Server



Operating system version

Server 2012R2

Description of the issue

When logging in to WebDirect you get a massive red warning banner about the certificate being standard instead of custom.  This is not true, a customer certificate has been installed on the server and put in place for https on the 443 binding.  This is confirmed working from the client as there is no certificate warning, and viewing the certificate details shows it is the proper Comodo certificate.  Apparently there is a significant bug in WebDirect where it is trying to read the cert for some redundant reason and can not.

Steps to reproduce the problem

Install a cert, log in to WebDirect, see warning.

Expected result

No warning

Actual result


Exact text of any error message(s) that appear

See attachment...


None, people just have to ignore the giant red warning that is scaring them into calling the helpdesk....