Summary
WebDirect Images Disappearing
Product
FileMaker Server
Version
13.4
Operating system version
Mac OS and Win 7
Description of the issue
Every so often upon logging into the solution with any of the listed browsers, images that are both embedded in objects as backgrounds and are saved as global Styles to the Theme, do not display. This state of affairs continues until either you clear the browser’s cache or move into Private or Incognito mode. All other images that have been placed on the layout via pasting, inserting or embedding as a background (as long as they are still a local style - red arrow and asterisk next to the style) display as expected. The buttons or popovers, these invisible graphics are attached to still function. However this behavior is still very disruptive to workflow. This behavior didn’t exhibit itself until about 6 or so months after deployment.
Steps to reproduce the problem
Login to the system
Expected result
See all images
Actual result
See no images that as embedded in Global Styles
Exact text of any error message(s) that appear
Nothing
Configuration information
Server:
13v4
Mac OS 10.9
Two Machine Deployment
Clients:
WebDirect
Win 7 Chrome
Mac OS Safari
Mac OS X Chrome
Mac OS X Opera
Workaround
Clear Browser Cache or Go into Private Mode
Vince Dolan:
Thank you for your post.
I am unable to replicate the issue, and I realize you said "Every so often". Since I know it happens occasionally with your file, rather than waiting for my file to fail, please send in a copy/clone of your file so we can test it here. Please check your Inbox at the top of this page for instructions where to send the file.
TSGal
FileMaker, Inc.