AnsweredAssumed Answered

WebDirect PDF Import Not Showing Properly

Question asked by DouglasFry on Dec 31, 2013
Latest reply on Jan 3, 2014 by philmodjunk

Summary

WebDirect PDF Import Not Showing Properly

Product

FileMaker Server

Version

13

Operating system version

OS X 10.9.1

Description of the issue

I believe I have found an issue with FileMaker Pro 13. When I use FileMaker to access a hosted (FileMaker Server 13) and Insert PDF into a container field everything works properly. However, when I do the same thing using any web browser using WebDirect the same file Inserted only shows an icon of the file rather than the file itself.
Again, using FM Pro 13 to Insert the file I get the file with all the accompanying PDF items such as scroll bars if it is a multipage PDF. BUT when I Insert the same file via WebDirect only an icon shows.
I've tried it in Windows as well as Mac using Safari and Chrome to see if that is the issue and it isn't.

Steps to reproduce the problem

1- Insert PDF into a container field using WebDirect
2- Upon upload only generic PDF icon shows
3- No preview of the PDF as in FM Pro
4- JPG, TIF, PNG work fine.
5- PDFs do not

Expected result

See a preview of the PDF in WebDirect

Actual result

Only see generic icon. In screenshot sent the image on the left is using FM Pro. The generic icon is using WebDirect.

Exact text of any error message(s) that appear

None

Workaround

I'm thinking but can't figure this one out.

Screen_Shot_2013-12-31_at_3.11.24_PM.png

Outcomes