3 Replies Latest reply on Aug 13, 2014 2:39 PM by TSGal

    Webviewer displaying incorrectly



      Webviewer displaying incorrectly


      FileMaker Pro



      Operating system version


      Description of the issue

      Webviewer does not display XERO accounting website correctly. Page elements overlap. Xero has sent me to you.

      Steps to reproduce the problem

      Open Xero accounting in Webviewer

      Expected result

      Page displays correctly with no overlapping items

      Actual result

      Page elements overlap covering some elements of the pages

      Exact text of any error message(s) that appear



      If the viewer window is smaller than the webpage, only the elements in current view show… i.e. if the overlapping element is out of window size it does not display over the top of the higher elements. However, if the window is larger this overlapping graphs etc move up the page and obscure higher elements.


        • 1. Re: Webviewer displaying incorrectly

               Greg Holdaway:

               Thank you for your post.

               I cannot find the graph on the xero.com web site.  Can you provide the exact URL?

               FileMaker, Inc.

          • 2. Re: Webviewer displaying incorrectly

                 Xero is a subscription accounting service, the screenshots come from within the app. Access can be gained with a free trial account, simple to register from the link on their homepage… "Try xero for free".

                 I have attached another example of how Filemaker renders the site, the buttons on some dialogs do not contain  colour… in the example show the banner at top of dialog box is transparent...



            • 3. Re: Webviewer displaying incorrectly

                   Greg Holdaway:

                   Thank you for the additional screen shot.

                   Can you provide me the URL for both screens?  That way, I can compare it with a WebViewer under Mac and Windows.

                   FileMaker, Inc.