Webviewer printing on Windows 7
Operating system version
Windows 7 SP1
Description of the issue
I am using a webviewer to display some information within a layout. When you print the layout the contents of the webviewer is rendered very poorly -- it looks like a very low-res jpeg. If I print the layout to PDF, the text within the webviewer is not selectable, so I suspect that what is being printed is a jpeg preview of the webpage, and not the webpage itself.
This is the case regardless of what content the webviewer is showing -- I've tried various webpages.
The same layout works perfectly on Macs (also FM11adv) and on Windows Machines running XP and Server 2003. Furthermore, if I right-click on the webviewer in browse mode and select 'print' from the context-sensitive menu, it prints perfectly.
I believe that Filemaker renders the webpage using the operating system's underlying HTML rendering engine (i.e. the back-end of Safari on the Mac and iExplorer on Windows) regardless of what browsers are actually installed. It might therefore be relevant that I think the issue started when I installed Internet Explorer 9 on my Windows 7 PC. (I can't be sure, as it was a week or two before I notice the problem).
The attached photo shows a screen-grab of the original Filemaker layout on the left, a close-up of the result of printing the layout (top-right) and a close-up of the result of printing by right-clicking (bottom-right).
Steps to reproduce the problem
try to print from a web-viewer on Windows 7 with iExplorer 9.
Webpage is printed normally
A low-res preview-quality jpeg of the webpage is printed.