AnsweredAssumed Answered

When trying to use WebDirect scrolling up or down in the window causes the page to 'hang' with...

Question asked by LeighRoberts on Jan 3, 2014
Latest reply on Jan 3, 2014 by TSGal

Summary

When trying to use WebDirect scrolling up or down in the window causes the page to 'hang' with grayed out screen and small progress wheel spinning

Product

FileMaker Server

Version

13

Operating system version

Mac OS 10.9.1

Description of the issue

When doing a 2-finger scroll up, down, left, or right on my MacBook pro, the web page sits on the grayed out page with the spinning wheel for a very long time.  Makes it impossible to scroll through a list view.  Tried using both safari and firefox.  Same issue.

Steps to reproduce the problem

Just go to any web direct hosted database and try doing a 2-finger scroll, any view

Expected result

A portal with scroll bar should scroll, or a list of records in list view should scroll

Actual result

The page grays out, displaying a spinning gear icon for several seconds

Exact text of any error message(s) that appear

no text or error

Workaround

none

SpinningWheel.jpg

Outcomes