1 Reply Latest reply on Jul 30, 2013 2:11 PM by disabled_ntaylor

    While using high DPI - The entire App GUI is scaled down and the content is truncated on invoking...

    MichaelMunch

      Summary

      While using high DPI - The entire App GUI is scaled down and the content is truncated on invoking the new Child windows from the application.

      Product

      FileMaker Pro

      Version

      12

      Operating system version

      Win 8 and 8.1

      Description of the issue

      While using high DPI - The entire App GUI is scaled down and the content is truncated on invoking the new Child windows from the application.

      Steps to reproduce the problem

      prerequisites:-
           i. Configure a Dual-Monitor setup.
           ii. Open Control Panel -> All Control Panel Items -> Display
           iii. In windows Blue, by default "Let Windows manage my display Settings" option will be      enabled.
           iv. Drag the slider from Smaller to Larger size.
           v. Sign out & Sign In for the changes to take effect.
           vi. Verify that the DPI values are changed and the settings have been applied.
           vii. Now cross-verify and set the screen resolution to recommended for the current DPI value

      Repro Steps:
      1. Launch the application
      2. Select "Try FileMaker Pro" option in the bottom right corner of the FileMaker Pro window
      3. Select and save "Create a New Database" option in the displaying window
      4. Go to File->Print Setup
      5. Select "Network" button in the bottom left of the Print setup window and close it
      6. Try to maximize or minimize the application.
      7. Observe

      Expected result

      The application should work perfectly without any truncation.

      Actual result

      The application truncates when you select the network button in the print setup window on 150%DPI & 200%DPI

      Exact text of any error message(s) that appear

      NA

      Filemaker_outreach_425883.PNG