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Win2K8 with FMSA10 - Faulting application fmadminserver.exe

Question asked by HopeD on Apr 21, 2010
Latest reply on Apr 23, 2010 by HopeD

Summary

Win2K8 with FMSA10 - Faulting application fmadminserver.exe

Description of the issue

We have been receiving the following errors during Filemaker Server Advanced 10 startup since at least 4/8/2010, in effect causing the Admin Console and Custom Web (PHP) Publishing to be offline Log Name:      ApplicationSource:        Application ErrorDate:          4/8/2010 2:57:31 PMEvent ID:      1000Task Category: (100)Level:         ErrorKeywords:      ClassicUser:          N/AComputer:      Description:Faulting application fmadminserver.exe, version 6.0.0.105, time stamp 0x456d4acc, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0x80000003, fault offset 0x00048b2e, process id 0x9f8, application start time 0x01cad74d2fe63e74.Log Name:      ApplicationSource:        Application ErrorDate:          4/8/2010 2:57:31 PMEvent ID:      1000Task Category: (100)Level:         ErrorKeywords:      ClassicUser:          N/AComputer:      Description:Faulting application fmadminserver.exe, version 6.0.0.105, time stamp 0x456d4acc, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0x80000003, fault offset 0x00048b2e, process id 0x9f8, application start time 0x01cad74d2fe63e74. FileMaker Product(s) involved: FileMaker Server Advanced 10.0v2 (05-27-2009) Operating System(s) involved: Windows 2008 Server Enterprise SP2Detailed description of the issue: The following 2 errors have been appearing in the Application Event Log, in conjunction with the Admin Console and Custom Web Publishing being inaccessible, since 4/8/2010, possibly when Java was updated to 1.6.18.  (It has since been removed; we also uninstalled Java 1.6.0.7 in :\Program Files\Java\jre1.6.0_07\ and reinstalled the 1.6.0.7 version from Sun, but it has not fixed the issue.  In addition, netstat -na shows that there is nothing serving port 16000 (needed for Admin Console and CWP), presumably because the fmadminserver.exe process failed to launch. From Windows App Event Log:1) Faulting application fmscwpe.exe, version 6.0.0.105, time stamp 0x456d4acc, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0x80000003, fault offset 0x00048b2e, process id 0xa1c, application start time 0x01cad74d324d5d28. 2) Faulting application fmadminserver.exe, version 6.0.0.105, time stamp 0x456d4acc, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0x80000003, fault offset 0x00048b2e, process id 0x9f8, application start time 0x01cad74d2fe63e74. Exact steps to reproduce the issue: Restart server, or restart the Filemaker Server service. The following Javas are installed on the server - I am not sure if the one in C:\Program Files\Java is part of the native Java installed by FMServer (which I now understand requires Java 1.6.0.7 or lower): Platform/Product/Location/Path:1.6      1.6.0_07 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\jre1.6.0_07\bin\javaw.exe 1.6      1.6.0 http://java.sun.com/products/autodl/j2se C:\Program Files\FileMaker\FileMaker Server\Common\Java\bin\javaw.exe Attempts to load the Admin Console yield: CouldNotLoadArgumentException[ Could not load file/URL specified: http://localhost:16000/admin_console_webstart.jnlp]at com.sun.javaws.Main.launchApp(Unknown Source)at com.sun.javaws.Main.continueInSecureThread(Unknown Source)at com.sun.javaws.Main$1.run(Unknown Source)at java.lang.Thread.run(Unknown Source)java.net.ConnectException: Connection refused: connectat java.net.PlainSocketImpl.socketConnect(Native Method)at java.net.PlainSocketImpl.doConnect(Unknown Source)at java.net.PlainSocketImpl.connectToAddress(Unknown Source)at java.net.PlainSocketImpl.connect(Unknown Source)at java.net.Socket.connect(Unknown Source)at java.net.Socket.connect(Unknown Source)at sun.net.NetworkClient.doConnect(Unknown Source)at sun.net.www.http.HttpClient.openServer(Unknown Source)at sun.net.www.http.HttpClient.openServer(Unknown Source)at sun.net.www.http.HttpClient.(Unknown Source)at sun.net.www.http.HttpClient.New(Unknown Source)at sun.net.www.http.HttpClient.New(Unknown Source)at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)at com.sun.javaws.Main.launchApp(Unknown Source)at com.sun.javaws.Main.continueInSecureThread(Unknown Source)at com.sun.javaws.Main$1.run(Unknown Source)at java.lang.Thread.run(Unknown Source)#### Java Web Start Error:#### Could not load file/URL specified: http://localhost:16000/admin_console_webstart.jnlp[FYI: I had accidentally posted in the topic "Java 1.6.0_18 prevents start up of Filemaker" because I hadn't realized they were talking about FMPro, not FMServer.]  

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