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Window 2008r2 server crashes after system cache overloads when running WPE and FMS

Question asked by shockey on May 14, 2015
Latest reply on May 26, 2015 by shockey

Summary

Window 2008r2 server crashes after system cache overloads when running WPE and FMS

Product

FileMaker Server

Version

13.0v5

Operating system version

Windows Server 2008r2

Description of the issue

Server experiences a general system failure after running for 2-10 days with FileMaker Server 13.0v5, WPE enabled with default FMS PHP and IIS. Web site is located outside the firewall on another server and communicating with WPE. Machine is also running Carbonite; we have seen some reports of a potential port conflict between Carbonite and WPE, but nothing we can latch onto as a clear cause.

Steps to reproduce the problem

Configure as above and wait to see if the problem occurs. :(
Monitor the system cache.
When failure occurs, server needs to be restarted and FMS backups restored.

Expected result

No crash.

Actual result

Intermittent crashes with varied periods of normal function between. 2-10 days seems to be the range.

Configuration information

Fairly small system drive (160GB). FMS and components run on a much larger secondary drive.

Workaround

None.

Outcomes