6 Replies Latest reply on Jan 20, 2014 11:26 AM by RobertBowers

    Window alert on program start, asking for permission allow or deny

    RobertBowers

      Summary

      Window alert on program start, asking for permission allow or deny

      Product

      FileMaker Pro

      Version

      FileMaker Pro 11

      Operating system version

      Mac OS 10.8.5

      Description of the issue

      When FileMaker is started, after the splash screen disappears and the window loads, within the first several seconds of using the application, a window appears asking "Do you want the application '"FileMaker Pro.app"' to accept incoming network connections?"  No matter which settings I choose, I am asked everytime the program launches.  I can select a setting in the Firewall pane to always allow, or always deny.  Regardless of the settings, the window continues to appear at launch, requiring making a choice of one or the other to get the notification window to close.

      Steps to reproduce the problem

      Boot machine, launch FileMaker Pro.  The window appears as described.  If FileMaker is quit and relaunched without rebooting the computer, the problem appears as well.

      Expected result

      Once a selection is made in Firewall settings, I would not expect this window to appear.  It has not repeatedly appeared in previous versions of FileMaker

      Actual result

      The window continues to appear on each launch, regardless of settings.

      Exact text of any error message(s) that appear

      Do you want the application "FileMaker Pro.app" to accept incoming connections?

      Clicking Deny may limit the application's behavior.
      This setting can be changed in the Firewall pane of
      Security & Privacy preferences.

      Configuration information

      FileMaker Pro is set to allow incoming connections in Firewall preferences

      Workaround

      Using FileMaker 11 requires clicking a choice to deny or allow each time the program is launched, or the notification window will remain on the screen.

      ss_582.jpg

        • 1. Re: Window alert on program start, asking for permission allow or deny
          TSGal

               Robert Bowers:

               Thank you for your post.

               If you turn off the firewall, does the message appear?

               In case the digital signature of FileMaker Pro is damaged, try running the following command from Terminal:

               codesign -vvv "/Applications/FileMaker Pro 11/FileMaker Pro.app"

               Then, turn on the firewall again and see if the issue returns.

               Do you have any plug-ins installed?  If so, temporarily turn them off.

               Any other information you can provide may be helpful in narrowing down the possible cause.

               TSGal
               FileMaker, Inc.

          • 2. Re: Window alert on program start, asking for permission allow or deny
            RobertBowers

                 Turned off firewall, message did not appear.  Opened Terminal, and ran command.  Terminal returned: codesign -vvv "/Applications/FileMaker Pro 11/FileMaker Pro.app"
                 /Applications/FileMaker Pro 11/FileMaker Pro.app: a sealed resource is missing or invalid
                 In architecture: i386
                 resource added: /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Resources/CMap/AdobeFnt11.1.lst
                 resource added: /Applications/FileMaker Pro 11/FileMaker Pro.app/Contents/Resources/Font/AdobeFnt11.1.lst

                 _____

                 No plugins are being used with FileMaker.

                  

            • 3. Re: Window alert on program start, asking for permission allow or deny
              RobertBowers

                   After running Terminal command, and turning Firewall back on, the notification window reappears.

              • 4. Re: Window alert on program start, asking for permission allow or deny
                TSGal

                     Robert Bowers:

                     Do you have any other FileMaker applications on your hard drive?

                     In case FileMaker Pro 11 wasn't installed completely the first time, uninstall, remove the Applications -> FileMaker Pro 11 folder, and reinstall.

                     Continue to keep me updated.

                     TSGal
                     FileMaker, Inc.

                • 5. Re: Window alert on program start, asking for permission allow or deny
                  RobertBowers

                       Hi! I am running a MacPro, mid-2010 series machine.  It is a dual boot machine with two separate internal hard drives.  The hard drive in use with FileMaker 11 is running Mountain Lion, the other separate drive is a boot drive with Snow Leopard.  On the Snow Leopard drive is FileMaker 8.5.  When my machine boots up on Mountain Lion, about 20 seconds goes by and a script runs automatically to unmount Snow Leopard.  So when I use Mountain Lion, the other version of FileMaker should be invisible to Mountain Lion, as the disk for FileMaker 8.5 is not mounted.  Next I'll try re-installing FileMaker 11, as you suggest.  Also, FileMaker is not a startup item, so I click it in the dock to launch, after Snow Leopard unmounts.

                  • 6. Re: Window alert on program start, asking for permission allow or deny
                    RobertBowers

                         OK - Right after my previous post, I reinstalled FileMaker 11.  I wanted to run it a couple of days, stop/start and so forth to see how was working.  So far, it appears that reinstallation has corrected the issue.  No other changes have been made I can think of except for the reinstall, so this may be the key.  I'll continue to run the program, since I use it daily.  If anything changes or the window appears again, I'll come back to the forum.  Thanks.