0 Replies Latest reply on Aug 21, 2012 1:14 AM by Yngva@gingerblue.be

    Window error on FilemakerGO

    Yngva@gingerblue.be

      Summary

      Window error on FilemakerGO

      Product

      FileMaker Go

      Version

      Go_iPad 12.0.4

      Operating system version

      iOS 5.1.1

      Description of the issue

      When working on the iPAD through a 3G network accessing a remote file. Regularly the windows do not load completely and you end up with half a screen. ( see window caption in attachment)
      Closing filemaker and a relogin do not fix this issue. Neither a window refresh.
      The "loading window" icon is not present as Filemaker considers the window as 100% loaded which it is clearly not.
      There are no heavy graphics on the layout, only colours, fonts and a gradient.

      Steps to reproduce the problem

      Log in on a remote database through a 3G network on your iPAD

      Expected result

      NOrmal screen loading and correct workflow

      Actual result

      Half a screen, as if the window falls partly out of the iPAD boundaries

      Exact text of any error message(s) that appear

      no error message

      Workaround

      Double click on home button iPAD and "remove/close" open application Filemaker GO.
      Will help initially so the next time you login, the screen is ok. But at any time the windows are yet again not completely on screen.

      screenshot1.png