AnsweredAssumed Answered

Window error on FilemakerGO

Question asked by Yngva@gingerblue.be on Aug 21, 2012

Summary

Window error on FilemakerGO

Product

FileMaker Go

Version

Go_iPad 12.0.4

Operating system version

iOS 5.1.1

Description of the issue

When working on the iPAD through a 3G network accessing a remote file. Regularly the windows do not load completely and you end up with half a screen. ( see window caption in attachment)
Closing filemaker and a relogin do not fix this issue. Neither a window refresh.
The "loading window" icon is not present as Filemaker considers the window as 100% loaded which it is clearly not.
There are no heavy graphics on the layout, only colours, fonts and a gradient.

Steps to reproduce the problem

Log in on a remote database through a 3G network on your iPAD

Expected result

NOrmal screen loading and correct workflow

Actual result

Half a screen, as if the window falls partly out of the iPAD boundaries

Exact text of any error message(s) that appear

no error message

Workaround

Double click on home button iPAD and "remove/close" open application Filemaker GO.
Will help initially so the next time you login, the screen is ok. But at any time the windows are yet again not completely on screen.

screenshot1.png

Outcomes