AnsweredAssumed Answered

Window freezes and does not refresh

Question asked by derbgl on Apr 15, 2011
Latest reply on Apr 15, 2011 by derbgl

Summary

Window freezes and does not refresh

Product

FileMaker Pro

Version

11.0 v3

Operating system version

Mac OSX 10.6.6

Description of the issue

When a database layout is displayed, a scroll in the window sometimes causes the current image to duplicate and freeze.  I have to click out of the record to get the window to refresh but it always returns to normal.  This happens so regularly with some users that it is cumbersome and they have reverted to FM Pro 10.

Steps to reproduce the problem

Not easy to reproduce consistently on all machines but a rapid scroll with the mouse will cause it to occur on Macs with slower processors.

Expected result

It should always refresh, of course, and never have this behavior and it was never seen in previous versions of FM Pro.

Actual result

Image in the window at the time of the scroll duplicates and displays multiple times together in the window.

Exact text of any error message(s) that appear

No text of the error.  It is visual only

Workaround

Click out of record will always clear up.

FM_screen_shot_4152011.gif

Outcomes