If you launch a different application on the windows 7 machine, such as MS Windows and try to print to this same network machine, does it work or do you get the same error?
I'm guessing you'll get the same error due to trying to get a 64bit system to use the 32bit printer driver to print to the networked machine.
Windows 7 comes with a "32 bit compatibility mode" have you tried using it?
Hi and thanks for the reply.
Notepad, Paint and any program from the office suite all print just fine to any of the many network printers.
I will update once IT have come with the admin password and tried running in 32 bit compatability mode.
Running in XP 32bit Compatability mode doesn't solve the problem. Any other ideas?
Not really, you might check the printer manufacturer for any driver updates.
I've been able to print from Windows 7 to several different computers, but they were all local and have only needed to print to a very small number of printers so that isn't much of a test sample here.
I had a similar issue on a clients machine, see my post here : Printing can not continue...use control panel to set up a port
So far, the client has not had the issue since, in my case anyway.
You may notice, in my original post that I stated I removed and re-installed the printer and ports..
However, I think the key here was the first thing I did was to print from FileMaker and not any other application.
Why.... no idea, but hope it helps !
Thanks for the ideas SWS.
I have asked IT to come and try that as I need their admin password.
I have managed to get it to print now by turning off the Print without dialoge option in my script.I noticed this because when I fisit started FileMaker I could print if I went File > Print but not if I used my script. Any time after using my print script I was unable to go File > Print without getting the error.
Now I have turned Print without dialogue off I have had no issues.
I will however get IT to come try your suggestions as it would be ideal if we could print without the dialouge box coming up.
Perhaps the print script needs to be updated to specify a different printer(driver)...
You seem to be right. When we installed the printer I just went into scripts and changed it to the new printer. From then on we seemed to have the problem with all printers.
I have now gone and made the same script from scratch now that the latest drivers are installed and it can print from the script no problem.
Thanks for your help everyone.