AnsweredAssumed Answered

won't keep paper selection

Question asked by SherryBarnes on Jul 26, 2011
Latest reply on Aug 12, 2011 by philmodjunk


won't keep paper selection


FileMaker Pro



Operating system version

Windows XP

Description of the issue

Periodically, when selecting #10 envelope, it reverts back to letter size.  After I perform a recover it works but only for about a week or so and then I need to recover again.  This is a shared database although this problem occurs whether or not the file is being shared, and it happens on different computers over a network and printing to different printers.  There are only two of us using the database, we do not have a server just shared folders.

Steps to reproduce the problem

go to print set-up, choose landscape, #10 envelope

Expected result

#10 envelope appears in preview

Actual result

letter landscape appears in preview.

Exact text of any error message(s) that appear

no error message

Configuration information

perform recover