AnsweredAssumed Answered

wrong values with CreditCard Reader - Input Device

Question asked by Benjamin Fehr on Feb 14, 2014
Latest reply on Feb 27, 2014 by Benjamin Fehr


wrong values with CreditCard Reader - Input Device


FileMaker Pro


FMP RunTime 12.04.403

Operating system version

Windows 7 (Mac OSX-10.9.2 with Parallels 9) AND Windows XP (native)

Description of the issue

We use MagTek CreditCard Reader for Insurrance-Cards for Swiss Health System.
This device contains a keyboard driver and therefor, - when swiping any magnet card thru, submits  track 1,2 and 3 into any text field. The value should be a 45-digit string.
Works with FM Runtime √
Sets some weird 7-digit values with FM Runtime X
Works with any Windows word processor (MS Office, Windows Wordpad)

Steps to reproduce the problem

Use a MagneSafe Mini USB CardReader, set cursor into any Filemaker text field swipe any credit card thru swipe reader

Expected result


Actual result

807560140100010898286105810000200770510^9912 => as expected

FM RT 12.04.403:
1. swipe: 8608871
2. swipe: 8111051
3. swipe: 8011019
4. swipe: 818509^
5. swipe: 840805
6. swipe: 8106001
7. swipe: 808109^
8. swipe: 810810
9. swipe: 8508072
10. swipe: 8709809

Exact text of any error message(s) that appear


Configuration information

I could prepare some files for yours testings.

Are there any protocols available about changes from FM 12.0.3 to 12.0.4?


Just try to calm down angry customers!