AnsweredAssumed Answered

“Bento 4 to FileMaker Pro Migration Tool” is damaged and can’t be opened. You should eject the disk...

Question asked by nathan.farrell on Oct 15, 2013
Latest reply on Oct 16, 2013 by nathan.farrell

Summary

“Bento 4 to FileMaker Pro Migration Tool” is damaged and can’t be opened. You should eject the disk image.

Product

FileMaker Pro

Version

12.0.4

Operating system version

OSX Mountain Lion

Description of the issue

I have downloaded and successfully mounted the migration tool DMG, however upon trying to run the App, OSX generates an error

Steps to reproduce the problem

Download DMG via < http://fmdl.filemaker.com/PROMOS/bento/Bento_4_to_FileMaker_Pro_Migration_Tool.dmg >, mount, and try to open App

Expected result

As per included 'User's Guide'

Actual result

Error window detailing >>“Bento 4 to FileMaker Pro Migration Tool” is damaged and can’t be opened. You should eject the disk image.

Exact text of any error message(s) that appear

“Bento 4 to FileMaker Pro Migration Tool” is damaged and can’t be opened. You should eject the disk image.

“Bento 4 to FileMaker Pro Migration Tool” is on the disk image “Bento_4_to_FileMaker_Pro_Migration_Tool.dmg”. Safari downloaded this disk image today at 19:36  from fmdl.filemaker.com.

Workaround

I have been unable to identify a similar error in the Forums/Knowledge Base

error_message.png

Outcomes