3 Replies Latest reply on Aug 19, 2011 11:25 AM by disabled_JackRodgers

    Conectivity

    PeterDurant

      Title

      Conectivity

      Post

       I am contemplating purchasing several ipads to enhance productivity but am looking for some advise on the best way to implement my idea, and keep my database sync'd (please forgive me if I don't use the correct terminology, I am not a programmer).  My situation is this:

      1. My FM database resides on a single computer connected to the internet through a cable modem. 
      2. I have 4 crews (HVAC Mechanics) with ipads who would manage customers service calls by pulling up the customer entering the service performed and enter the call as complete on the ipad.
      3. The database on the computer is then sync'd up, the customer's information is updated and the service call billed.

      What is the best way to accomplish this:

      1. Do I use FM server and let the ipad update the information in real time? (is that even possible?)
      2. When ther service call is complete do I have the technician email the database and update manually?
      3. Do I install install something like "Go to my PC" on my computer and let the ipad access FM through remote desktop sharing
      4. Do I create some sort of VPN and let the ipad access FM through instant web publishing?

      Or is there a better/simpler way to do it?

      Thanks!

        • 1. Re: Conectivity
          philmodjunk

          Fm Go can connect to files hosted by FileMaker Server or FileMaker Pro (limited to 9 such clients) if you can establish a reliable wireless connection--which depends on your local 3G coverage, you can do this. This will be the simplest way to collate the data gathered by your srevice crews.

          • 2. Re: Conectivity
            PeterDurant

             Thanks PhilModJunk, so if I don't have to use FM server, how would I make the connection?

            • 3. Re: Conectivity

              Filemaker Server is designed to allow up to 125 connections at one time, or is it 250? In your case it doesn't matter.

              Filemaker Pro as noted above can also act as a server for upto 9 connections which is in your ball park.

              So, use one computer as a dedicated server using just Pro. Don't let anyone work on it. And only run Filemaker on the computer. Then connect it to the Internet and your local Lan or Wifi network.

              The first problem you will encounter is a fixed IP address and you'll need to talk to your internet provider about that.

              A handful of problems will rise up and you may need help from an experienced consultant to solve them.

              The easiest method is to get an internet host who is really Filemaker serious and upload your file to them and let them worry about the misc details. This probably costs $20-50 a month and is worth it especially when you consider all the things you would have to do to protect your data files: one computer, copy of Filemaker, script a backup, fee for static IP, router, batttery backup (should be one of the big ones that will stay on for an hour)....etc...and learn how to deal with the corrupted file after a serious crash.

              Since your are using this for a business you should go the safest and most reliable route and even look for the best host, not the cheapest.