AnsweredAssumed Answered

Crashing in FMGo

Question asked by vtdonn on Feb 9, 2015
Latest reply on Feb 9, 2015 by Markus Schneider

Title

Crashing in FMGo

Post

We are getting reports from a couple users, and I have witnessed the behavior myself but cannot replicate it regularly. All users are up-to-date on their iOS and FM versions.  There are three actions that have caused it, which I know isn't super helpful, but that is what we are dealing with.

1) When navigating among layouts.

2) When adding one type of record.

3) When touching a text field to enter notes.

I have run Recovery on all the files and have never uncovered any problems.  Is there a resource that can help us diagnose this? We are at a total loss. We are looking at issuing refunds (not small money) if we can't find a solution.

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