AnsweredAssumed Answered

Crashing in FMGo

Question asked by vtdonn on Feb 9, 2015
Latest reply on Feb 9, 2015 by Markus Schneider


Crashing in FMGo


We are getting reports from a couple users, and I have witnessed the behavior myself but cannot replicate it regularly. All users are up-to-date on their iOS and FM versions.  There are three actions that have caused it, which I know isn't super helpful, but that is what we are dealing with.

1) When navigating among layouts.

2) When adding one type of record.

3) When touching a text field to enter notes.

I have run Recovery on all the files and have never uncovered any problems.  Is there a resource that can help us diagnose this? We are at a total loss. We are looking at issuing refunds (not small money) if we can't find a solution.