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Filemaker Server 10 backup schedule failure

Question asked by AlissaHyder on Aug 27, 2011
Latest reply on Aug 29, 2011 by philmodjunk


Filemaker Server 10 backup schedule failure


We are using Filemaker server 10 and have scheduled an automatic back up of our data for every day. However, every day it fails in it's attempt to process the back up. Some times it creates the backup folder for that day and places incomplete information in the folder. other times it does not place any files in the folder at all and other days it doesn't even get that far.

We have spoken to the software company that uses FM to host their program and they said they've never seen it behave this way.  They created the new scheduled backup for us and we checked on it this morning with the same results. 

do you have any suggestions of why this might be happening?