AnsweredAssumed Answered

FM Go Crashing

Question asked by bigtom on Apr 30, 2014
Latest reply on Jul 22, 2014 by bigtom


FM Go Crashing


          I have a button that performs a script to scan a QR code and perform a find.


          The thing work great but about one in four scans a green square shows up on the screen. When this happens it will not scan then FMGo crashes. Without fail it is the green square of death. Device is on 13.0.4.


          Script is

          Insert from Device[Tablename::Fieldname; Type: Bar Code; Camera: Back; Resolution: Large]


          In the script setup only QR Code is checked for the barcode type. Same thing happens with all resolution settings. iPhone crashes more often than iPad. iPad is more stable and you can tap Cancel to return to the layout. Tapping Cancel on iPhone crashes on tap.


          Any advice is appreciated. I thought this feature should be pretty solid, but it is back to CNS for now. I am not sure how to troubleshoot iOS issues


          FYI, you can take a picture of taking a picture in iOS. I had no idea.


          This only seems to happen with QR Code.


          ...also posted on TechNet