Thank you for your post.
Go into Tools -> Custom Menus... In the "Manage Custom Menus" window, click "Create..." to create a new menu set, and name it "TEST". Click the "Add" button and copy over the first 11 options (through "Help Copy"). Doiuble-click on "File Copy", scroll down to "Save a Copy As...", select it, and delete it. No other changes need to be made.
Next, go into File -> Manage -> Security. Select the account you want to assign this menu command to, and make sure you have all the desired on the left side, and on the right side, make sure you have the checkbox for "Allow printing" checked.
Make sure your login script opens this menu set. You will now see Print enabled with Export grayed out.
Let me know if you need additional clarification.
It's always that ONE LAST STEP. Thank you so much!