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FMPROGO 12 Not Passing Email Addresses to Mail Client on either iPad or iPhone

Question asked by MatthewScott on Dec 16, 2012
Latest reply on Jan 10, 2013 by TSGal

Title

FMPROGO 12 Not Passing Email Addresses to Mail Client on either iPad or iPhone

Post

     The Starter Solution that comes with FMPro12 for "Contacts" works fine with respect to the email button that passes the database's email address(es) to a desktop system's installed mail app.

     HOWEVER, the iPad Layout and the iPhone Layout that FmProGo 12 use misfire as follows:

     1. The iPad mail button next to either the "Work Email" (or the "Home Email") passes NO address or addresses. But it does erroneously pass the "Contact Name Labels" field info into the "To" email field of the mail apps' draft.

     2. The iPhone mail button(s) just leave the "To" field blank: no address but at least no misplaced salutation as in the iPad.

     I have changed the Themes occasionally on this database: is this an example of the corruption that can cause that I read about months ago?

     Or is the Starter Solution defective to begin with?

     What should the repair look like?

     TIA

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