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Help Modifying Barcode Handling for FM Go

Question asked by LuisBerocay on Dec 6, 2011
Latest reply on Jan 12, 2012 by wesnellans


Help Modifying Barcode Handling for FM Go


Several users are complaining that our inventory and POS solutions on FileMaker Go require an extra button press after scanning a barcode, some of them even not noticing the change and thinking the solution isn't working properly. We are using Socket brand bluetooth scanners and the carrage return suffix does not select the default button on popup windows and neither does it continue scripts. The effect of this is that, where usually in the solutions upon scanning a barcode it automatically starts processing it, the scanner enters the number and the solution just sits there requiring a button on the screen to be tapped. I was wondering if there is someone who has already tackled this problem or if anyone has suggestions on how to change the solution to avoid it.