AnsweredAssumed Answered

Invalid iTunes Order Number for FileMaker Go Promo

Question asked by SeanHsu on Jan 24, 2012
Latest reply on Jan 27, 2012 by TSGal


Invalid iTunes Order Number for FileMaker Go Promo


Dear All,


I just purchased the FileMaker Go few days ago (1/17) and would like to purchase the FileMaker Pro through the latest promotion for additional USD 149 only.

However, I made a mistake when I fill out the application form in the first time, I should choice USA as the region, not UK. Therefore, I left the shopping-cart and re-fill the application form again to correct my mistake (USA), then, I got the error message "A request matching this iTunes Order Number has already been submitted".

Now, no matter how I try, I can not apply the promotion. And the shopping cart is empty.

Can anyone tell me how to fix it?