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PDF's reacting differently depending on iPad

Question asked by MatthewMackay on Nov 19, 2014
Latest reply on Nov 19, 2014 by TSGal


PDF's reacting differently depending on iPad



I'm currently running the same database (offline) on 4 different iPads. All 4 iPads are the latest iOS 8.1.1. All running the latest version of Filemaker Go 13.0.5. The users email through a copy of their database which is automatically opened on a mac mini which in turn runs a script within the database to create at least 1 PDF.

We have recently been notified by a client using Adobe Acrobat 8 on a Windows PC to view the PDF's that the first page does not display properly (images missing etc). We have replicated the issue at this end on both PC and Mac. In preview and online storage the PDF looks fine but in Acrobat there's an issue.

This is only happening with one iPad though. All iPads are up to date and running the exactly same database so I have no idea what to try next.