2 Replies Latest reply on Nov 20, 2013 5:39 PM by zue144

    signature issue on ipad it stopped accepting signatures (container popup window is gone)

    zue144

      Title

      signature issue on ipad it stopped accepting signatures (container popup window is gone)

      Post

           I have a relational database for creating job tickets on the ipad, been working on it for months.  After a recent update it stopped accepting input into the container fields that i use to capture customer signatures.  I can select the field but the pop up menu on the ipad is gone and I can't enter any data to the field whats so ever.  I was wondering if there are any limitations as to the size of the database file that maybe causing this to happen.  The master database file is about 10 megs in size it contains all of the layouts and the global fields used for navigation and user preferences and it calls out to a data file that contains all of the record data tables.  loosing the capability of capturing signatures means months of lost work. :(

            this is the second time that this has happened.  I wish I knew why.

           thank you