AnsweredAssumed Answered

Slow FMGo / iPad

Question asked by rickscarborough on Apr 6, 2014
Latest reply on Apr 7, 2014 by schamblee


Slow FMGo / iPad


     Loading a seating chart or any action on the chart with FMGo 13/iPad takes 6-8 seconds compared to even old Core Duo MacBooks at less than 1/2 second for the same actions.  This is from the same DB, the same server, and on the same network.  We have tried other networks with the same results.

     We have a sizable investment in reservations/ticketing development. We use FMS13 and FMP13 with Mac desktops for reservations and reporting along with 4 iPad POS workstations for ticketing, seating assignment, and ticket printing with Boca Printers. 

     Is there a "fix" for the iPad "slow" issue without going to Mac or Windows touchscreen computers with FMP for the POS?

     The iPads work slick except for this "slow manual seating" issue and a print issue related to AirPrint/Printopia not having a "print settings" feature on the iPad side.    Any help would be appreciated.