Viewing PDF from container Opening Failure on FM GO
I have been having issues viewing contents of containers on FM GO. clicking "view" yields and Opening Failure. if i export or share the doc via email, it works fine. any suggestions
upon further examination, it appears to only happen when I access the database from the web and not from the local network.
Thank you for your post.
If you embed the PDF file (rather than as a reference), does it work?
Is the Container field set for storing externally? If so, is it Secure storage or Open storage?
Where did the PDF originate?
Any other information you can provide so I can replicate the issue would be appreciated.
The files are stored in the FMP12 file. They were generated from various sources. Some in filemaker and some dragged and dropped. connecting on the local network makes all files load flawlessly. Could it be a setting in my filemaker server settings?
Since this is popping up for port 16000, you may want to make sure you have port 16000 open and/or you have port forwarding for port 16000. See Knowledge Base Article #9970 at:
and Knowledge Base Article #7840 at:
This should then allow you to access the file.
that was it. Perfect. Thank you very much. Its odd that the database was accessible even with the port forwarding only set to 5003. as soon as i added 16000, the pdfs are completely viewable.
Glad to hear that worked.
Port 5003 is used to make the file available over the network. For all the port configurations, see Knowledge Base Article #10672:
Let me know if you run into any other difficulties.
Retrieving data ...