Thank you for the post.
Please review the following knowledge base article, KB11958, for troubleshooting steps:
If the article does not lead to a resolution, please post back and we can discuss further troubleshooting steps.
I tried this. It did not resolve the issue.
Thank you for the reply.
I will need a little more information to narrow this down:
What version of FileMaker Server 12 is installed? What installer was used to install the FileMaker Server?
If not done previously, you could perform an uninstall and reinstall of the FileMaker Server using the full FileMaker Server 12.0v2 installer located here:
Reinstall the update to FileMaker Server 12.0v3 from here:
Afterwards, follow the instructions again in KB11958.
Being able to launch the FileMaker Server Admin Console is a free topic through FileMaker's technical support, so please don't hesitate to call as we always want a user to be able to administer his/her server.
If you are located in the U.S. or Canada, then contact technical support toll free at 1-800-325-2747. The hours are between 7 AM - 5 PM PDT.
If you are located outside of North America, then locate the technical support office nearest you from the following link:
Thank you. I did not know that it was a free topic.
it is Filemaker 12.0v1
I do not know how it was originally installed, but I will look to reinstall it.