1 Reply Latest reply on Mar 18, 2013 9:27 AM by Yadin

    Admin Console has ceased working

    Yadin

      Title

      Admin Console has ceased working

      Your post

           Server 12.02 running on Windows 2008.  Had been fine up until now, no changes made, just spontaneously stopped working.  Can get to port 16000 page but when you click the button to start the Admin Console you get this:

            

           HTTP Status 403 -


           FileMaker Server has encountered an error:
           Access to the specified resource () has been forbidden.
            

           If the Server Launch Page is not available, visit the FileMaker Website for more assistance.

            

           Previous downloads of the app also fail to launch.  Getting into databases via web publishing works fine so it's not a web/IIS issue despite this 403 error from what I can tell, it's something else on the server related specificaly to the admin console.  Since there is no seperate website for that being that it's simply supposed to be a download that launches a java console, I'm at a loss what has gone wrong that is preventing it from working.

            

            

        • 1. Re: Admin Console has ceased working
          Yadin

               From the client:

               java.io.IOException: Server returned HTTP response code: 403 for URL: http://<redacted>:16000/admin-client-lib/admin-console-client.jar
                   at sun.reflect.GeneratedConstructorAccessor1.newInstance(Unknown Source)
                   at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
                   at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
                   at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1674)
                   at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1672)
                   at java.security.AccessController.doPrivileged(Native Method)
                   at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1670)
                   at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1243)
                   at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
                   at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(Unknown Source)
                   at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)
                   at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)
                   at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
                   at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
                   at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
                   at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
                   at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
                   at java.util.concurrent.FutureTask.run(FutureTask.java:166)
                   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
                   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
                   at java.lang.Thread.run(Thread.java:722)
               Caused by: java.io.IOException: Server returned HTTP response code: 403 for URL: http://<redacted>:16000/admin-client-lib/admin-console-client.jar
                   at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1625)
                   at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:468)
                   ... 13 more
                

               This makes it appear the issue is access has changed (mysteriously) on admin-client-lib/admin-console-client.jar to be forbidden.  The question in that case is how does one fix this, and why did it spontaneously break?