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Admin server connection error / An unknown error has occurred

Question asked by DavidBaljet on Aug 30, 2013
Latest reply on Oct 23, 2013 by MarcPierre

Title

Admin server connection error / An unknown error has occurred

Your post

     Running Windows 2008SP2 (not R2) 64-bits OS.
     Having filemaker server version 11.0.5.510 installed.
     Filemaker Pro Advanced at version 11.0v3.
     Using Java version 6 update 37, 32-bits installed.

     When I start the Admin console, I get a prompt to fill in my credentials. When I fill in my credentials en press OK, I get this error:
     Admin server connection error / An unknown error has occurred.

I can see one service called Apache Tomcat tomcat5. It is set to manual and it is not started. Can this have to do something with the error I get?

     This is a copy of the adminserver log file:

     2013-08-30 20:09:19,985 [FMSAdminLib] AuthTypeReplyHandler - processEvent( ) reply has error.
     2013-08-30 20:09:19,986 [FMSAdminLib] EventHandler - getErrorData() event has an error but the parameter is FMS::CompressedString
     2013-08-30 20:09:30,012 [main] DBSAgent - logOnServer() caught an exception: C:\Program Files (x86)\FileMaker\FileMaker Server\Admin\admin-master-tomcat\bin\..\..\..\Database Server\AuthUtil.dll cause: The operating system cannot run %1

     com.jniwrapper.LibraryNotFoundException: C:\Program Files (x86)\FileMaker\FileMaker Server\Admin\admin-master-tomcat\bin\..\..\..\Database Server\AuthUtil.dll cause: The operating system cannot run %1

      at com.jniwrapper.Library.loadLibrary(Native Method)
      at com.jniwrapper.Library.a(SourceFile:139)
      at com.jniwrapper.Library.load(SourceFile:133)
      at com.jniwrapper.Library.getFunction(SourceFile:256)
      at com.jniwrapper.Library.getFunction(SourceFile:274)
      at com.filemaker.falcon.Falcon.getNativeFunction(Unknown Source)
      at com.filemaker.fmslib.encryption.Crypto.twoWayCrypto(Unknown Source)
      at com.filemaker.fal.command.AuthenticateCommand.try(Unknown Source)
      at com.filemaker.fal.command.AuthenticateCommand.prepareEvent(Unknown Source)
      at com.filemaker.fal.command.CommandManager.run(Unknown Source)
      at com.filemaker.fal.ConnectionData.a(Unknown Source)
      at com.filemaker.fal.ConnectionData.authenticate(Unknown Source)
      at com.filemaker.fal.FMSAdminLib.adminAuthenticate(Unknown Source)
      at com.filemaker.falcon.Falcon.logon(Unknown Source)
      at com.filemaker.adminserver.dbs.DBSAgent.logOnServer(Unknown Source)
      at com.filemaker.adminserver.dbs.DBSAgent.<init>(Unknown Source)
      at com.filemaker.adminserver.dbs.DBSAgent.getInstance(Unknown Source)
      at com.filemaker.adminserver.dbs.DBSManager.<init>(Unknown Source)
      at com.filemaker.adminserver.AdminServer.createDBSManager(Unknown Source)
      at com.filemaker.adminserver.AdminServer.setup(Unknown Source)
      at com.filemaker.adminserver.AdminServer.<init>(Unknown Source)
      at com.filemaker.adminserver.AdminServer.getInstance(Unknown Source)
      at com.filemaker.admin.servlet.AdminServerServlet.init(AdminServerServlet.java:45)
      at javax.servlet.GenericServlet.init(GenericServlet.java:212)
      at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1139)
      at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:966)
      at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3996)
      at org.apache.catalina.core.StandardContext.start(StandardContext.java:4266)
      at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1014)
      at org.apache.catalina.core.StandardHost.start(StandardHost.java:736)
      at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1014)
      at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
      at org.apache.catalina.core.StandardService.start(StandardService.java:448)
      at org.apache.catalina.core.StandardServer.start(StandardServer.java:700)
      at org.apache.catalina.startup.Catalina.start(Catalina.java:552)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      at java.lang.reflect.Method.invoke(Unknown Source)
      at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:295)
      at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:433)
     2013-08-30 20:09:30,014 [main] DBSAgent - Database server connection attempt has failed.
     com.filemaker.adminserver.dbs.DBSConnectionException: Database server connection attempt has failed.
      at com.filemaker.adminserver.dbs.DBSAgent.<init>(Unknown Source)
      at com.filemaker.adminserver.dbs.DBSAgent.getInstance(Unknown Source)
      at com.filemaker.adminserver.dbs.DBSManager.<init>(Unknown Source)
      at com.filemaker.adminserver.AdminServer.createDBSManager(Unknown Source)
      at com.filemaker.adminserver.AdminServer.setup(Unknown Source)
      at com.filemaker.adminserver.AdminServer.<init>(Unknown Source)
      at com.filemaker.adminserver.AdminServer.getInstance(Unknown Source)
      at com.filemaker.admin.servlet.AdminServerServlet.init(AdminServerServlet.java:45)
      at javax.servlet.GenericServlet.init(GenericServlet.java:212)
      at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1139)
      at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:966)
      at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3996)
      at org.apache.catalina.core.StandardContext.start(StandardContext.java:4266)
      at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1014)
      at org.apache.catalina.core.StandardHost.start(StandardHost.java:736)
      at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1014)
      at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
      at org.apache.catalina.core.StandardService.start(StandardService.java:448)
      at org.apache.catalina.core.StandardServer.start(StandardServer.java:700)
      at org.apache.catalina.startup.Catalina.start(Catalina.java:552)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      at java.lang.reflect.Method.invoke(Unknown Source)
      at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:295)
      at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:433)
     2013-08-30 20:09:30,014 [main] DBSManager - DBSManager: Cannot initialize DBSAgent

      

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