3 Replies Latest reply on Feb 18, 2010 10:26 AM by TSGal

    admin server connection error: an unknown error has occurred

    enniorancan

      Title

      admin server connection error: an unknown error has occurred

      Your post

      Hi, I tried to run admin server connection, but after java applet run I have the meesage in the object of this message.

      The java console log like this:

       

      Java Web Start 1.6.0_15Uso della versione JRE 1.6.0_15-b03-219 Java HotSpot(TM) 64-Bit Server VMDirectory principale utente = /Users/enniorancan----------------------------------------------------c: cancella finestra consolef: finalizza oggetti nella coda di finalizzazioneg: recupera spazioh: visualizza questo messaggio di aiutom: stampa utilizzo memoriao: attiva registrazione eventip: ricarica configurazione proxyq: nascondi consoler: ricarica configurazione policys: esegui dump delle proprietà del sistema e dell'installazionet: esegui dump dell'elenco threadv: esegui dump dello stack del thread0-5: imposta livello traccia su <n>----------------------------------------------------Reading certificates from 19171 http://localhost:16000/admin-client-lib/admin-console-client.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/14/5b8e9f8e-6687f569.idxReading certificates from 6651 http://localhost:16000/admin-client-lib/valuefield-client.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/22/5471ad56-50417019.idxReading certificates from 5947 http://localhost:16000/admin-client-lib/linksupport-client.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/31/74181e9f-43f2a1bf.idxReading certificates from 6973 http://localhost:16000/admin-client-lib/datechooser-client.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/27/140776db-2814b775.idxReading certificates from 5655 http://localhost:16000/admin-client-lib/ulc-jnlp-client.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/20/2d691014-17c1a0c3.idxReading certificates from 6071 http://localhost:16000/admin-client-lib/ulc-base-trusted.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/12/5495e38c-664d3134.idxReading certificates from 57564 http://localhost:16000/admin-client-lib/ulc-base-client.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/57/7b1e70b9-404bcd77.idxReading certificates from 7463 http://localhost:16000/admin-client-lib/ulc-servlet-client.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/28/2698565c-3dbf5461.idxReading certificates from 13345 http://localhost:16000/admin-client-lib/jgraph.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/54/663c4676-3e707802.idxReading certificates from 5549 http://localhost:16000/admin-client-lib/deployment.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/15/267ac4f-585e7d16.idxReading certificates from 5817 http://localhost:16000/admin-client-lib/AppleJavaExtensions.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/63/2f8e157f-7e3547da.idxReading certificates from 21395 http://localhost:16000/admin-client-lib/http.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/46/6c3bc0ee-1fe171a2.idxReading certificates from 21649 http://localhost:16000/admin-client-lib/quaqua-filechooser-only.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/7/33415107-69912e6e.idxReading certificates from 5381 http://localhost:16000/admin-client-lib/libquaqua.jnilib.jar | /Users/enniorancan/Library/Caches/Java/cache/6.0/26/ef380da-27632bb0.idxUsing standard JNLP LauncherShow stack traces: logArg = keep-alive-interval=60Arg = log-level=WARNINGArg = carrier-stream-provider=com.ulcjava.base.shared.TrivialCarrierStreamProviderArg = url-string=https://localhost:16001/adminconsole.ulcArg = launchtype=initial-singleArg = server-language=enArg = server-timezone=Europe/RomeAdminConsoleJnlpLauncher - using allCertsTrustManager AdminConsoleJnlpLauncher - Installing custom trust managerAdminConsoleJnlpLauncher - Register HttpURLConnectionAdminConsoleJnlpLauncher - finished installing custom trust managerAdminConsoleJnlpLauncher - installing File ServiceAdminConsoleJnlpLauncher - installing Browser ServiceAdminConsoleJnlpLauncher - createSessionStateListener()ULC Client Error:An unknown error has occurred.com.ulcjava.base.client.RemoteException: Exception occured on the server: java.lang.NullPointerException at com.ulcjava.base.client.UISession.b(UISession.java:317) at com.ulcjava.base.client.UISession.handleRequest(UISession.java:7) at com.ulcjava.base.client.UISession.b(UISession.java:227) at com.ulcjava.base.client.UISession.access$2700(UISession.java:180) at com.ulcjava.base.client.UISession$5.run(UISession$5.java:1) at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209) at java.awt.EventQueue.dispatchEvent(EventQueue.java:633) at com.ulcjava.base.client.FilteringEventQueue.dispatchEvent(FilteringEventQueue.java:18) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:296) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:201) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188) at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

       
      My machine is a mac mini 2.2 osx snow server, and FM server 10 out of box install.
      I tried to update to v.2 but a message tell me that is compatibile only to osx 10.4 and 10.5.
       
      Can anybody help me please?
       
      A lot of thanks.
       
      Ennio from Italy 
       
      PS. I'm very sorry for the BIG text but the message board doesn't permit me to reduce the font. Sorry again. 

        • 1. Re: admin server connection error: an unknown error has occurred
          TSGal

          enniorancan:

           

          Thank you for your post.

           

          I have adjusted the size of the font.

           

          It's difficult to determine where the problem lies, but since it is all starting with existing Java cache files, remove them first and then run Admin Console again.

           

          TSGal

          FileMaker, Inc. 

          • 2. Re: admin server connection error: an unknown error has occurred
            jcapelen
              
            ULC Client Error:An unknown error has occurred.
            com.ulcjava.base.client.RemoteException: Exception occured on the server: java.lang.NullPointerException
             
            I have this error now! We had FMServer 10 (latest version) running on a Leopard 10.5.8 server which was uopgraded two days ago to Snow Leopard 10.6.2.
             
            I have un-installed FM Server, made sure the created users/groups (fmserver and fmadmin) were removed, cleared Java caches etc. and re-installed, but I keep getting the above error and cannot launch the admin to configure the server.
             
            We are desperate to get this back up and running again - is this just down to some sort of Java 6 issue? I am using the default Snow Leopard settings for the Java console.
             
            I have also looked at the certificates in Keychain access and cannot find any reference to Filemaker.... 
            • 3. Re: admin server connection error: an unknown error has occurred
              TSGal

              jcapelen:

               

              Thank you for your post.

               

              The location of the Java Web Start application changed between Leopard and Snow Leopard, so the admin_console_webstart.jnlp file may be trying to open with the old version.  Right click (or control-click) this file and set it to open with:  /System/Library/CoreServices/Java Web Start.

               

              One more time, launch Java Preferences and clear the cache.

               

              You should now be able to launch.

               

              TSGal

              FileMaker, Inc.