5 Replies Latest reply on Oct 7, 2013 12:15 AM by AndrewFriar

    admin server manager unavailable

    CharllotteKwon

      Title

      admin server manager unavailable

      Your post

           We are running OS X 10.6.8 FIlemaker server 11 (11.0.5.510) Java SE 6 1.6.0_51-b11-456

           In July we could not start the Admin console so we followed the instructions with from the thread: 

            

           Admin Console won't start on Mac OS X 10.6.8 with Java 1.6.0_51-b11

           And installed the fms11patch. Restarted tomcat and got back up. Now we are down again with the message: "admin server manager unavailable" when we try to launch the admin console. The changes described in the above fix are still in place, however, when we attempt to manually start tomcat we get:

            

           Using CATALINA_BASE:   ..
           Using CATALINA_HOME:   ../../../Common/Tomcat
           Using CATALINA_TMPDIR: ../temp
           Using JRE_HOME:        /System/Library/Frameworks/JavaVM.framework/Versions/1.5/Home
           Using CLASSPATH:       ../../../Common/Tomcat/bin/bootstrap.jar
           ServerName:bin maiwa-svr$ ERROR: transport error 202: bind failed: Address already in use
           ERROR: JDWP Transport dt_socket failed to initialize, TRANSPORT_INIT(510)
           JDWP exit error AGENT_ERROR_TRANSPORT_INIT(197): No transports initialized [../../../src/share/back/debugInit.c:690]
           FATAL ERROR in native method: JDWP No transports initialized, jvmtiError=AGENT_ERROR_TRANSPORT_INIT(197)
            
           Which leaves us in the dark.
           The server is still hosting FileMaker databases and we can access them on remote machines. But we cannot get into the Admin Server to make changes to the backup schedule or put up databases etc.
            
           Any help would be greatly appreciated.
           Thanks

        • 1. Re: admin server manager unavailable
          JonJ

               As a first thought, have you installed any other web services on the server, or are you using remote access software such as LogMeIn or TeamViewer? I've sometimes had a problem with them starting up first and grabbing ports, blocking the admin console from connecting. It can take a server re-start to sort this out.

               To be honest, I've often found a clean install is the quickest fix for these problems—if you have a machine to spare (even a reasonably new desktop should be able to handle the loads for a while). 

               You can prepare the temporary machine first (on a disjointed subnet, to avoid licence clashes, if necessary), then make a backup of the live server, take it down, transfer the files, swap the IP address of the temp server and bring it online.

               If you're well-prepared, you will only have a few minutes down time. Then the new machine can handle the load (perhaps slightly slower) for a day or so as you rebuild and test the original server. If you upgrade the OS, make sure your are install Java 7 from the start, as upgrading from 6 can be painful with live databases.  Then reverse the process and put the users back to the original server.  

               The total downtime for the whole process will only be a few minutes, plus a day or so of perhaps slightly slower database responses.

          • 2. Re: admin server manager unavailable
            CharllotteKwon

                 Hi JonJ

                 Thanks for taking the time to respond to this. I'm hopeful that there is a simple solution other than rebuilding the server. I will keep that option open as a last resort. I don't really have a second machine that I can put online as a server. So I could reinstall on the main machine and just put up with the downtime.

                 Thanks 

            • 3. Re: admin server manager unavailable
              JonJ

                   Sorry I can't offer you easier advice. But the Java console is a bit temperamental! 

              • 4. Re: admin server manager unavailable
                CharllotteKwon

                     A reinstall of Filemaker Server 11 resolved this issue. We reinstalled the fms11patch listed in the first post. Interestingly if we used the Filemaker uninstall and then install again all of our databases come back up - even though we couldn't launch the admin console at the very end.

                     Yes - temperamental.

                • 5. Re: admin server manager unavailable
                  AndrewFriar

                       Thanks for sharing briefly description of MAC OS X 10.6.8 FIlemaker server 11 (11.0.5.510) for filemaking.
                       other option is file sharing in MAC . that is also very helpful in sharing from one PC to another.