AnsweredAssumed Answered

Can't launch Admin Console from desktop

Question asked by mmccarty on Oct 16, 2013
Latest reply on Oct 24, 2013 by JonJ


Can't launch Admin Console from desktop

Your post

     I'm using FileMaker Server 12 on a Windows Server 2008 machine.

     I can access the admin console from the server but I would like to be able to access it my office as well so that I don't have to go down to the server room for every little thing.

     I go to http:// IP address:16000 and get the start page but when I click on "Start Admin Console" I get the error message "Unable to launch the application"

     I tried updating JAVA to the latest version on my computer but no joy.  I didn't try updating JAVA on the server since I can access the admin console from that machine (also because sometimes JAVA updates makes things go screwy).  Also I can still open the FM 11 admin console on my desktop without problems so I don't think it is a JAVA issue (FM12 Server running on a new machine, FM11 still operating on old server machine until we are ready to convert).

     When I first tried, http:// IP address:16000 wouldn't load.  I used the command window on the server and verified that port 16000 was listening but obviously there was some problem.  So,  I created a new inbound rule in my firewall for port 16000.  After that I could at least get to the start page.  Should I create another inbound rule for 16001?

     Any ideas are appreciated