Cannot open Filemaker WebDirect Sample database from Server Test Page - Database not available
I'm new to FM. I recently installed FM Server 13v3 using one machine. I'm trying to open the FMServer Sample test database using WebDirect from the Open Test Page and have 2 issues because the database won't open:
1) The new web page that opens is pre-populating the URL with the wrong IP address. It is trying to open the test page using the IP address for the Web Server. I can manually change the URL to the IP address of the FM Server and that will get me to the Filemaker WebDirect page with the database names listed. I am still confused why I have to manually change the IP address to get to the WebDirect page. Am I not supposed to do it like that?
2) When I try to open the Sample database I get an error that says "Database not available". How do I open the sample database using WebDirect?
I am using the following:
FM Server 13 v 3
I have opened ports: 5003, 80, 443
If you need more information I would be happy to supply it. I just need a little assistance, please.
Thank you for your time.