12 Replies Latest reply on Jul 16, 2014 7:07 AM by BruceBowsher

    Cannot See Hosted Database

    Mandye2000

      Title

      Cannot See Hosted Database

      Your post

      I am new to Filemaker......

       

      Currently I am running a database on Filemaker Server 8, five of the six computers in the office can see and access the database. However, I have one computer that sees the server in the Open Remote File box, but the database does not show up.    

       

      Can any one assist in this issue? 

        • 1. Re: Cannot See Hosted Database
          mrvodka
            

          In accounts and privileges for that file, check to make sure that that user's privilege set has network access to the file ( extended privilege fmapp )

          You can also check this under File --> Sharing --> FM Network

          • 2. Re: Cannot See Hosted Database
            Mandye2000
              

            The accounts and privileges is set for the user to have network access to the file, and file sharing is turned on. 

             

            I double checked the settings and tried, but still no go on seeing the database.  :( 

            • 3. Re: Cannot See Hosted Database
              mrvodka
                

              Ok then. Take a look at this KB and see if it is your issue.

               

              http://www.thefmkb.com/6995

              • 4. Re: Cannot See Hosted Database
                Mandye2000
                  

                I took a look at the URL you provided... I am using and iMac computer. I don't get the option to uninstall or deactivate Filemaker...so I can't continue with the rest of the steps...

                 

                ???? 

                • 5. Re: Cannot See Hosted Database
                  mrvodka
                    

                  Well that is valid when you are using SSL...

                  Also another thing I would check is to see if you have a local firewall on that box that is blocking port 5003.

                  • 6. Re: Cannot See Hosted Database
                    TSGal

                    Mandye2000:

                     

                    Thank you for your posts.

                     

                    The article would still apply to Mac computers.

                     

                    1. Go to one of the computers where FileMaker Pro is working properly.

                     

                    2. Right-Click (or control-click) the FileMaker Pro application.

                     

                    3. Select the option "Show Package Contents..."

                     

                    4. Open the folder "Contents"

                     

                    5. Open the folder "MacOS"

                     

                    6. Copy the file "server.pem" from that location to a server or CD.

                     

                    7. Go to the computer that is not working properly.

                     

                    8. Right-Click (or control-click) the FileMaker Pro application.

                     

                    9. Select the option "Show Package Contents..."

                     

                    10. Open the folder "Contents"

                     

                    11. Open the folder "MacOS"

                     

                    12. Replace the server.pem file with the server.pem file from the working computer.

                     

                    13. Launch FileMaker Pro and go to Open Remote.  You should now be able to see your remote files.

                     

                    Let me know if you need clarification for any of the above steps.

                     

                    TSGal

                    FileMaker, Inc. 

                    • 7. Re: Cannot See Hosted Database
                      Mandye2000
                         Thank you so much!!! That worked perfect!!!!
                      • 8. Re: Cannot See Hosted Database
                        Mandye2000
                           Thank you for your help!
                        • 9. Re: Cannot See Hosted Database
                          temporos
                             I'm having a similar issue.  I have FMS10 installed on a server machine that is connected to the LAN on 192.168.1.5.  Before, I had hosted my databases from a networked machine running FMP10.  That machine is at 192.168.1.3.  The other computers in the network with FMP had no problem opening the databases on the FMP machine via "Open remote..."  However, the server won't show up at all in the "Local Hosts" field.  I know the network connection is okay, since we use files on that server all the time from various places on the network.  All the computers are on the same subnet, and all are behind the network firewall (so no port forwarding is needed).  Why isn't my FMS deployment showing up in the Local Hosts box?
                          • 10. Re: Cannot See Hosted Database
                            Sese
                              

                            Hi,

                             

                            I've got the same problem, I can not see hosted databases, but I've got only one Mac, then I can obtain a good server.pem.

                             

                            Is it possible, someone send me a right server.pem file?

                             

                            Thanks you so much in advanced.

                            Sese 

                            • 11. Re: Cannot See Hosted Database
                              Sese
                                

                              I'VE FIXED IT!!!

                               

                              Adding Filemaker Server in Firewall excepcions of Windows XP.

                              • 12. Re: Cannot See Hosted Database
                                BruceBowsher

                                     Thumbs up!  Had an issue on a Windows 8.1 based laptop (Samsung 940X) where I could not get Filemaker to see the databases.  Had 2 of these models both with the same issue.  Have had no trouble with any other machine (laptops, desktops, surface, etc.).  We are a Filemaker 11 shop currently.  Tried all kinds of things from factory restores, firewall tweaks, etc. nothing helped.  Moving the "server.pem" file from a working PC did the trick.  Much thanks!