1 Reply Latest reply on Sep 19, 2011 12:00 PM by philmodjunk

    Databse freezes

    Shelby

      Title

      Databse freezes

      Your post

      My database often freezes and I must force shutdown (on Mac) or close through Manager (on PC)

      any ideas?

      Thanks

        • 1. Re: Databse freezes
          philmodjunk

          Basic diagnostic tests to perform when you get frequent crashes:

          Does the crash only occur with a specific file?
          Test by creating a small sample file and see if opening it and working with it also generates a crash. If it crashes too, the problem likely lies with the computer or it's installation of FileMaker. If it does not crash, it becomes more likely that there is a problem with the file.

          What is reported when you recover the file?
          The file could be damaged.

          Things to keep in mind about Recover:

          1. Recover does not detect all problems
          2. Recover doesn't always fix all problems correctly
          3. Best Practice is to never put a recovered copy back into regular use or development. Instead, replace the damaged file with an undamaged back up copy if this is at all possible. You may have to save a clone of the back up copy and import all data from your recovered copy to get a working copy with the most up to date information possible.



          Does it always crash when you are doing the same thing with your file?
          That may point to a specific layout, script, operation that interacts with your Operating system or other applications...