I, too, am having the same problem.
I cannot even go past step 1 and it's very frustrating trying to figure out what is wrong. The red icon on the upper right corner comes on before I even finished setting up the password. It's like the software froze.
I even uninstalled and reinstalled FMS after I was unable to go past step 3 the first time around.
I decided to check out the article provided by Andrew and I went into the conf file in Windows Server.
I see these files. However, it does not show the managerconfig.xml and ws_workerconfig.xml files at all.
Andrew Evans & Karl Ewan:
Thank you for the posts.
A few questions to assist us with narrowing this down:
1. What is the operating system for the computer? What are the system hardware specifications (RAM, CPU)?
The following article lists of all of the operating systems tested to be compatible and the recommended hardware requirements:
Additionally, we have seen the issue described if other third party security or antivirus software is installed.
2. Is any third party software, security, or antivirus installed on this computer?
3. Are any other applications installed besides the operating system, FileMaker Server 13.0v5/9, and the components installed by FileMaker Server 13?
See screenshot containing computer information.
As for other programs, the only programs I see are Adobe Acrobat Reader DC, IE, and Windows Media Player. I had to install Acrobat Reader because there were PDF files in the setup folder that I needed to read.
Thank you for the reply and screenshot.
FileMaker Server 13 is not tested on Windows Server 2008 R2 “Datacenter” but is tested on Window Server 2008 R2 Standard or Enterprise.
Additionally, we do not expect deployment to finish with only 2 GB of RAM. The minimum recommended amount of RAM (for only a Database Server without Web Publishing) is 4 GB and the recommended amount of RAM is 8 GB.
If FileMaker Server 13 is installed to a tested operating system that meets the system hardware requirements, then does deployment still fail?
Turns out that the anti-virus was enabled on our end. Deployment was completed after we had disabled anti-virus.
However, other issues surfaced pertaining to Java and Web Publishing just after deployment's completion.
The status log indicated that the Java Web Publishing Engine process has terminated abnormally.
Also when we enabled Web Publishing Engine, it is enabled for approximately 10-15 seconds then it is disabled. See screenshot.
Our Java version is 7.51. Internet resources indicate a minimum of 7.75, however, we cannot find the 7.75 version online as they have been discontinued.
Thank you for the reply.
“The status log indicated that the Java Web Publishing Engine process has terminated abnormally.”
We have seen similar errors caused by security or anti-virus software. Does this occur if all security and anti-virus is uninstalled?
Additionally, here is the download page for Java update 75: