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Error 802 after restore from backup

Question asked by Carl_1 on May 5, 2015
Latest reply on May 8, 2015 by disabled_ntaylor

Title

Error 802 after restore from backup

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I have FileMaker Server 11 Advanced running on OS X v10.6.8.  This system works without issues and has for several years.

I stop FileMaker Server and Web Publishing, back up the computer using Carbon Copy Cloner, move the resulting backup drive to new hardware.  The machine boots fine, the databases open as they should, and all files are available via FileMaker Pro clients, but XML access does not work properly.  For example:

http://localhost/fmi/xml/fmresultset.xml?-dbnames

This command will return a list of databases as expected.

http://localhost/fmi/xml/fmresultset.xml?-db=myDatabase&-layoutnames

This command should prompt for credentials and then return a list of layouts (and does on the live server).  However, on the new hardware, there is no prompt for credentials and error 802 is returned.

I'm looking for advice on how to troubleshoot this problem and/or how to work around this problem.

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