AnsweredAssumed Answered

Error on back-up after FMSA 11.0.3.30 Update

Question asked by pgageler on May 3, 2011
Latest reply on May 17, 2011 by philmodjunk

Title

Error on back-up after FMSA 11.0.3.30 Update

Your post

I installed the 11.0v3 update for FMSA (11.0.3.309) last Friday. Today a scheduled back-up failed unexpectedly, with the Server sending me three error messages:

FileMaker Server 11.0.3.309 on Capability & HR Services (HSTFMP01) reported the following event:

2011-05-03 15:03:37.270 +1000 Error 702 Capability & HR Services (HSTFMP01) Backup of Remuneration failed due to lock conflict with database users or other error. (8003)

______

FileMaker Server 11.0.3.309 on Capability & HR Services (HSTFMP01) reported the following event: 

2011-05-03 15:03:42.426 +1000 Error 642 Capability & HR Services (HSTFMP01) Schedule "Back-Up Daily 1500 (3pm)" aborted; unexpected error. (8003)

______

FileMaker Server 11.0.3.309 on Capability & HR Services (HSTFMP01) reported the following event:

2011-05-03 15:03:42.426 +1000 Error 729 Capability & HR Services (HSTFMP01) Backup aborted by user or due to error; some incomplete files may be left in destination. (8003)

In many months of use, this schedule has never failed before - the only thing that has changed is the update that was applied last Friday. The server (Hardware) was restarted after the update.

Whatever happened, it so affected the server that I was unable to stop it, either through the console or as a Service. The console also showed 39 people connected even though none were [it was after work hours].

I had to restart the server - and it got stuck in shutting down, so that my IS friends had to intervene.

Can any explain these error codes or what might be causing the problem?

Outcomes