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Experiencing "Speed" Issues with Remote Users

Question asked by R2D2 on Oct 28, 2008
Latest reply on Oct 28, 2008 by rmanook


Experiencing "Speed" Issues with Remote Users

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We recently converted from FileMaker6 to FileMaker9.


Since the conversion, our remote users are experiencing seem to be experiencing an issue with "speed". It now takes them an average of 5 minutes to move from screen to screen within the program. Sometimes it just stalls completely.


Our IT Technician has looked at everything server side and believes the issue is the rendering of the FileMaker window.  FileMaker is running fast on the server, it’s just slow when rendering the actual (graphics) window in the terminal window.


Anyone have any ideas?