2 Replies Latest reply on Feb 2, 2009 5:12 PM by rmanook

    File on Server 8 will not open on any other platform

    pchavez

      Title

      File on Server 8 will not open on any other platform

      Your post

      We have FileMaker Server 8 running on Windows 2003 Server sharing many files. One file in particular has a problem when we try taking the file from the server (actual or backup) and attempt to open with a FileMaker Pro 9 client or Server 9. FileMaker Pro 9 client reports the following error:

       

      This file has been improperly closed, checking for consistency...

       

      "Filename" is damaged and cannot be opened. Use the recover command to recover this file.

       

      Using the Recover command returns the following error:

       

      The access priveleges in this file have been damaged or possibly tampered with. Please contact FileMaker Technical Support if the problem cannot be resolved.

       

      The file remains operational on FileMaker Server 8. We can open the file remotely and access all data. This is presenting a problem as we look at moving all files to FileMaker Server 9. Any ideas?

        • 1. Re: File on Server 8 will not open on any other platform
          mwc_1
            

          What happens when you open a local copy of the file, save a copy as..., then try that copy with 9?

          You could also open the privs on the v8 copy, and open...make a small change...and then resave it, maybe just 'reblessing' the privs would work....

          • 2. Re: File on Server 8 will not open on any other platform
            rmanook

            Hi pchavez,

            Thanks for posting.

             

            You can certainly try mwc's suggestion of saving a copy (although I would add that you try a compact copy) and seeing if this helps.  In most cases, though, this is the sign of a damaged/corrupt file.  It opens successfully in FMS 8 b/c FMS 9 is more advanced in detection and includes the benefit of the consistency check.  Even if you decided to stay on FMS 8, I would recommend recovery maintenance of your file as there is most likely something wrong.

             

            One thing you can do is File > Save a Copy as > Clone in your FMP 8 application (you can even compact and/or recover the clone if you want to).  Try opening the Clone in the FMP 9 application.  If everything is ok, I would recommend importing the data from the original file into the Clone.  If you get the same error message, then we can assume there is an issue with the file (bad layout, object, script, etc.)

             

            Do you have any working backups?  If so, you could create a clone of that file and import the updated data.

             

            Let me know how it works out.

            Thanks,

            tsturtle

            FileMaker, Inc.