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Filemaker 12: Error 701 "Admin Server process has terminated abnormally."

Question asked by Ryan. on Jun 26, 2015
Latest reply on Jun 29, 2015 by Ryan.

Title

Filemaker 12: Error 701 "Admin Server process has terminated abnormally."

Your post

I would appreciate some input on my issue.

2008 R2 Terminal Server, Filemaker Pro 12.

Windows event viewer is logging non stop Filemaker errors (Admin Server process has terminated abnormally) immediately after some Microsoft updates were installed on 6/18/2015.  Users can still use Filemaker but each morning we now find the server has no internet connectivity (LAN and Filemaker still works though).  Rebooting the server fixes the Internet issue although the errors are still logged.  The loss of internet connectivity seems to be related to the Filemaker Server service and something that occurs overnight.

I had noticed many Bonjour errors in the event log too (GetLargeResourceRecord: opt 65002 optlen 8 wrong).  Ran a repair on Bonjour the one evening and all the Bonjour and Filemaker errors immediately quit appearing.  Ends up that's because the Bonjour repair stopped the Filemaker Server service, oops.  I found out because users reported they couldn't get into Filemaker the next morning.  I started the Filemaker Server service and they were able to use Filemaker again.  Funny thing is though that every morning there is no internet requiring a server reboot... except the morning the Filemaker Server service was stopped overnight.

Looking back in the event logs the Bonjour error has been happening for many months so it may or may not be related but it also logs every 2-3 minutes.

6/18/2015 AM - All is well, presumably
6/18/2015 11:57 - Installed some Microsoft Updates.  
6/18/2015 12:17 - Windows event logs is filled with Filemaker Server 12 Event 701
                           "Admin Server process has terminated abnormally."

On thing to note is that the EVENT 701 "Admin Server process has terminated abnormally." is almost always preceded by an EVENT 701 "Java Web Publishing Engine process has terminated abnormally."

In case it is relevant the server has Java 8 Update 45 installed on 6/3/2015.

Thank you kindly.

 

INSTALLED UPDATES:

Update for Windows Server 2008 R2 x64 Edition (KB3020370)

Security Update for Windows Server 2008 R2 x64 Edition (KB3063858)

Update for Windows Server 2008 R2 x64 Edition (KB3054476)

Security Update for Microsoft Office 2010 (KB2863817) 32-Bit Edition

Security Update for Microsoft Excel 2010 (KB3054845) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB3054835) 32-Bit Edition

Definition Update for Microsoft Office 2010 (KB3054883) 32-Bit Edition

Security Update for Windows Server 2008 R2 x64 Edition (KB3055642)

Security Update for Windows Server 2008 R2 x64 Edition (KB3045171)

Update for Microsoft Office 2010 (KB3054875) 32-Bit Edition

Update for Windows Server 2008 R2 x64 Edition (KB3013531)

Update for Microsoft OneNote 2010 (KB2965297) 32-Bit Edition

Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008,

Server 2008 R2 x64 (KB3035490)

Security Update for Windows Server 2008 R2 x64 Edition (KB3057839)

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3032655)

Security Update for Windows Server 2008 R2 x64 Edition (KB3059317)

Update for Microsoft Outlook Social Connector 2010 (KB2553308) 32-Bit Edition

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3023215)

Update for Windows Server 2008 R2 x64 Edition (KB3045645)

Update for Microsoft Office 2010 (KB2965301) 32-Bit Edition

Security Update for Windows Server 2008 R2 x64 Edition (KB3061518)

Security Update for Windows Server 2008 R2 x64 Edition (KB3046002)

Update for Windows Server 2008 R2 x64 Edition (KB3068708)

Security Update for Microsoft Word 2010 (KB3054842) 32-Bit Edition

Update for Microsoft Office 2010 (KB2965291) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB3054848) 32-Bit Edition

Windows Malicious Software Removal Tool x64 - June 2015 (KB890830)

Security Update for Microsoft Office 2010 (KB3054834) 32-Bit Edition

Update for Microsoft Office 2010 (KB2965296) 32-Bit Edition

Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008,

Server 2008 R2 x64 (KB3023224)

Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based Systems (KB3058515)

Security Update for Windows Server 2008 R2 x64 Edition (KB3033890)

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3048070)

Update for Microsoft Outlook 2010 (KB3054881) 32-Bit Edition

Update for Windows Server 2008 R2 x64 Edition (KB3020369)

 

 

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